Bookings: 01245 459 906

Important Update – Coronavirus (COVID-19)

As you know, the Covid-19 situation is ever-changing, so we recommend that you please check for Entry Requirement changes and updates frequently.

Last Updated: 14:15 GMT – 21st July 2021

Elite Island Resorts Group has been welcoming guests across the Caribbean islands for over 40 years. We have long established, best practice protocols for dealing with guest emergencies including adherence to HSAP standards for client welfare. We are strictly following the latest advice of the relevant local, national and global authorities including the World Health Organisation and Centre for Disease Control and Prevention.

There have been no reported incidences of Coronavirus (Covid-19) at any of our resorts. Due to the ongoing travel restrictions in place globally including the UK Foreign Office advice against all non-essential overseas travel, Elite Island Resorts Group will be temporarily closing selected properties. The wellbeing of our guests and staff is our highest priority and we will keep you updated on developments. Elite Island Resorts Group staff remain vigilant and continue to ensure that our guests have an enjoyable stay with us.

HOTELS CURRENTLY OPEN AND ACCEPTING ARRIVALS

REOPENING ON 01 SEPTEMBER 2021

REOPENING ON 01 October 2021

Travel advice: coronavirus (COVID-19)

Guidance for British people travelling overseas during the coronavirus (COVID-19) pandemic, if they are legally permitted to travel internationally.

If you have booked with us at Elite Island Holidays, we will be contacting you directly to assist. We will be calling by departure date, with priority to those travelling in the next 3 days. Please bear with us as we work to contact everyone as quickly as possible.

If you have booked a stay at one of our resorts through a tour operator or travel agent, they will be in touch with you directly to assist.

If you have any concerns about your booking, please contact us on 01245 459900 or email our dedicated COVID-19 team on COVID-19ResponseTeam@resort-marketing.co.uk

Please read the information below prior to contacting us, as the advice you need may be covered here:

If you have booked an Elite Island Resort stay via your tour operator or travel agent, please contact them and they will be able to assist with your questions.

New & Improved 14 Days & 30 Days Cancellation Policy*:

Applies to all Elite Island Resorts properties, for bookings made from 1st July 2021, for travel through 02 January 2022:

*NOTE: These terms & conditions are subject to change without notice.

Applies to all Elite Island Resorts properties, for bookings made from 1st July 2021, for travel from 03 January 2022 until 02 January 2024:

*NOTE: These terms & conditions are subject to change without notice.

New US$24 Resort Fee

Effective 01 July 2020, all Elite Island Resorts properties will be charging a Resort Fee of US$24.00 per room, per night, payable locally at the resort at check-in.

The resort fee includes wi-fi service, and is inclusive of any taxes.

This Resort Fee applies to all incoming guests, regardless of when the booking was made.

A portion of the Resort Fee goes towards defraying all the additional costs and expenses that the resorts are incurring due to enhanced health and safety protocols required due to the Covid-19 pandemic.

Housekeeping Options

All guest rooms at all Elite Island Resorts properties will be fully cleaned and sanitized prior to arrival.

Guests who wish to “opt out” of daily housekeeping may do so, in which case we will be happy to provide “touchless” delivery of fresh towels and linens to the guest’s doorstep, and collect used items.

At St. James’s Club & Villas, Antigua Only: The resort’s Two and Three-Bedroom Villas will be fully cleaned and sanitized prior to arrival.  During the guest’s stay, these Villas will be “self-catering” in that daily housekeeping services will not be provided.  Fresh towels and linens will be delivered upon request at no additional charge.  Villa guests may request daily or mid-stay housekeeping services at cost of US$50 per cleaning, inclusive of tax and service charge.  This cleaning fee is payable locally at the resort at check-out.  This policy applies to all Villa guests regardless of when the booking was made.

Kids Clubs Will Remain Closed During Pandemic

Kids’ Club Closed.  To best look after your family members and ours, the resorts’ Kids’ Clubs will remain CLOSED until the Covid-19 pandemic is resolved.  Children may enjoy the resort, its beaches, pools, and activities with the family members.  We feel this is the best and safest way to look after the health and safety of our younger guests.

COVID-19 Liability Waiver; Acknowledgement and Assumption of Risks

All properties within the Elite Island Resorts group enjoy well-deserved reputations for meeting and exceeding industry health and safety standards.

A summary of the resorts’ enhanced Covid-19 cleaning and operating protocols is attached for your review. 

Effective immediately, as a CONDITION of entering and/or staying at any Elite Island Resorts property, all visitors and guests must ACKNOWLEDGE the RISKS associated with Covid-19 exposure, and ASSUME ALL SUCH RISKS

The resorts and their respective owners, operators, employees, agents, and insurers shall NOT BE LIABLE for ANY INJURY, ILLNESS, LOSSES, OR DAMAGES of any nature whatsoever in connection with Covid-19 exposure. 

As you know, pinpointing the exact source of Covid-19 exposure for international travelers is impossible.  Covid-19 has a 14-day (or longer) incubation period and travelers may be exposed prior to leaving home, while traveling, and at any point in between.  The above policy acknowledges that the risk of Covid-19 exposure cannot be reduced to zero in a travel and tourism setting, and helps eliminate unjust and unprovable claims. 

Date changes – all bookings – existing and future

All new and existing UK bookings made directly with us at Elite Island Holidays for a stay at one of our locations (Antigua, Barbados, St Lucia and Grenadines) to rebook for a later date, with no change fees until further notice. Customers must notify us at least 24 hours prior to their scheduled arrival date.

What happens if my travel plans are affected i.e. my international flight is cancelled?

Unless your flights arrangements have been made by us, we recommend that you contact your airline or tour operator who will be able to assist you.

All airline changes and cancellations, including inter-island flights to Palm Island, remain subject to the relevant airline’s change and cancelation policies and fees.

Additional current travel advice in place – please read carefully:

There are travel restrictions in place relating to Coronavirus (COVID-19) in some of our destinations, and you may be denied entry. Advice for each country differs and is frequently changing, so please ensure that you check before you travel. See links below for the latest UK Government travel advice for the following Island :

Important information regarding travel to St Lucia:

The Government of St Lucia has now extended entry restrictions due to Coronavirus (Covid-19), and UK travellers are currently unable to travel to the Island . We are contacting any guests due to travel to St Lucia who have booked directly with us at Elite Island Holidays in the next 14 days in order of departure date to assist with a full refund or alternative dates for 2020 and 2021. You can also contact us on 01245 459900 or email:
COVID-19ResponseTeam@resort-marketing.co.uk

Your Upcoming Visit to Antigua

Rapid Antigen Covid-19 Testing Available at Your Resort

We hope you are looking forward to your upcoming Caribbean getaway—and we are pleased to advise that Rapid Antigen Covid-19 Testing will be available on-site at your resort for your return to the United States or the United Kingdom.

Testing will be provided in a convenient location at the resort within 72 hours of guest departure, as required by US and UK health and immigration authorities.

Tests will be administered by a medical professional, who will provide nasal swab rapid antigen testing.  Test results will be available the same day, and guests will receive a written printout of their test results to present at the Antigua airport for departure.

Guests will be charged US$69 per person (subject to change), payable locally at the resort with cash or credit card.

In the unlikely event that a guest tests positive for Covid-19 and is required to quarantine in Antigua (assuming the guest does not require hospitalization), the resort will accommodate the guest and one travel companion in a dedicated quarantine guest room at the resort.

In such cases, the resort will accommodate quarantined guests for up to 14 nights at the discounted all-inclusive rates of US$350 per room, per night, payable locally at the resort.

The cost of any necessary doctor’s visits or medications for quarantined guests will remain the responsibility of the guest(s). Guests can usually recover out-of-pocket medical expenses from their health and travel insurers.

As always, please do not hesitate to contact us should you have any questions.


If you have booked a stay at one of our resorts through a tour operator or travel agent, please contact them directly and they will be able to assist.

Social Distancing & Facemasks.

Social distancing and facemask wearing will be actively enforced at the resort in accordance with local laws and regulations. Guests are not required to wear face masks while on the beach, in the sea, in a swimming pool, in their guest rooms, on their outdoor balconies, or while drinking or dining. However, guests are required to wear face masks in all destinations while strolling around the resort and in the resort’s common areas; and while visiting areas of the island outside of the resort.

Island Protocols:

Each island has its own entry protocols as we are all aware and it is essential that each guests fully researches the rules prior to arrival at regular times due to updates and changes. Each island is different and some require guests to quarantine on arrival in resort.

Dining Venues.

We know dining choices are important, and the resort will typically have at least two separate and distinct restaurants open each day, in addition to our Beach Grill and the resort’s popular open-air bars. As occupancy increases, additional dining venues will be opened. We are working hard to ensure that guests enjoy delicious dining and a variety of venues; but doing so in a manner that complies with local Ministry of Health requirements and CDC guidelines.

Where can I find more information about  Coronavirus (COVID-19)? 

Further information on Coronavirus (COVID-19) is available from the WHO and relevant national authorities. Sources of information include: 


Information on Entry Requirements

For the most up to date Entry Requirements and Information for each destination, please click on the links below:

Antigua & Barbuda Entry Requirements: https://visitantiguabarbuda.com/travel-advisory/

St. Lucia Entry Requirements: https://www.stlucia.org/en/covid-19/

Barbados Entry Requirements: https://www.visitbarbados.org/covid-19-travel-guidelines-2020

Grenadines Entry Requirements: https://www.gov.vc/index.php/visitors/covid-19-protocols

In preparation for your upcoming travels, please CAREFULLY review the Entry Requirements for the country you will be visiting.


NEW The UK government now advises that international arrivals required to prove negative COVID-19 test result before departure for England;

For more information please refer to: https://www.gov.uk/government/news/mandatory-covid-19-testing-introduced-to-bolster-border-measures


As you know, the Covid-19 situation is ever-changing, so we recommend that you please check for Entry Requirement changes and updates frequently.


Please keep in mind the following important highlights:

Enhanced Safety Protocols

Please view our Enhanced Safety Protocols for the most up-to-date information.