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Enhanced Cleaning and Operational Protocols

On an ongoing basis, you can Book With Confidence, and your clients can Stay With Confidence, knowing the resorts are using state of the art cleaning and disinfection equipment and products.

All properties within the Elite Island Resorts group enjoy longstanding, well-deserved reputations for meeting and exceeding industry health and safety standards.

Important Features & Selling Points

Resort Management & Staff

Medical Assistance

Please know that physicians and emergency medical personnel are available and on-call for each resort. Should the need for medical assistance arise, guests need only contact the resort’s front desk, and a physician or appropriate emergency medical personnel will respond directly to the resort. Any medical bills remain the guest’s responsibility.

Contactless Check-In & Check-Out

On arrival, guests will be shown directly to their accommodations where they can relax and complete a guest registration card at their leisure.  Guests will be assigned a time window to return to the front desk later in the evening to drop off their registration card, and swipe their credit card for incidentals.

At check-out, guests will simply be invited to leave their room keys in their room, and depart the resort.  Any incidentals or room charges will be charged to their credit card accordingly.  This will help eliminate lines and crowds in the resort lobbies.

Enhanced State of the Art Cleaning & Disinfection

Social Distancing & Operational Protocols

Additional Information

This document is intended to provide a broad overview of the new and continuing protocols at all resorts.   This will help ensure an enjoyable, safe and healthy atmosphere for all guests and team members.  There is, of course, much more going on behind the scenes to provide guests with wonderful vacation experiences—and the confidence of knowing we take the health and safety of our guests, visitors and team members very seriously.

While the risk of Covid-19 exposure can never be reduced to zero in a travel and tourism setting, we are making the necessary investments in training, equipment, and products to help ensure the best possible Caribbean holidays for our mutual clients.